Frequently Asked Questions

What is a Bare Metal server?

A Bare Metal server is a dedicated physical machine for one client. It offers full hardware access without virtualization.

What’s the difference between VPS and Bare Metal?

VPS shares physical resources with others via virtualization. Bare Metal gives you full control over a real machine, perfect for heavy workloads.

Can I install my own OS?

Yes. Through IPMI/KVM you can install any OS — Linux, Windows, or custom ISO.

How fast is server provisioning?

Typically within 1–3 hours after payment. For advanced setups or custom locations, up to 72 hours.

Do you provide IPv6 support?

Yes, we offer IPv6 on request alongside standard IPv4 addresses.

Which payment methods do you accept?

We accept Visa, MasterCard, PayPal, bank transfer, and USDT (Tether) cryptocurrency.

What locations are available?

We currently operate from datacenters in the USA and the Netherlands, all with Tier 3/4 infrastructure.

Can I upgrade my server later?

Yes. Contact our support team and we’ll assist you with upgrades or migration to a new machine.

Do I get full root/admin access?

Absolutely. You have full access to your machine and can configure it however you wish.

Is support available 24/7?

Our experienced support team is available 24/7 via ticket and Telegram. No bots — real people only.