Knowledge Base

What is a Bare Metal server?

A Bare Metal server is a dedicated physical machine for one client. It offers full hardware access without virtualization, providing maximum performance, complete control, and no resource sharing with other users.

What's the difference between VPS and Bare Metal?

VPS shares physical resources with others via virtualization, which can lead to performance inconsistencies and "noisy neighbor" problems. Bare Metal gives you full control over a real machine with dedicated CPU, RAM, and bandwidth - perfect for heavy workloads that demand consistent performance.

Can I install my own OS?

Yes, absolutely. Through IPMI/KVM you can install any OS — Linux distributions, Windows Server, FreeBSD, or even custom ISO images. You have complete control over the operating system and can configure it exactly as needed.

How fast is server provisioning?

Most servers are provisioned within 1–3 hours after payment confirmation. For advanced custom configurations or specific datacenter locations, setup may take up to 72 hours. We'll keep you updated throughout the process.

Do you provide IPv6 support?

Yes, we offer IPv6 addressing on request alongside standard IPv4 addresses. IPv6 is included at no additional cost and can be configured during server setup or added later.

Which payment methods do you accept?

We accept Visa, MasterCard, PayPal, wire bank transfers, and USDT (Tether) cryptocurrency. All payments are processed securely, and cryptocurrency payments offer additional privacy for clients who prefer anonymous hosting.

What locations are available?

We currently operate from premium datacenters in the USA (multiple locations) and the Netherlands (Amsterdam), all featuring Tier 3/4 infrastructure with redundant power, cooling, and network connectivity.

Can I upgrade my server later?

Yes, upgrades are possible. Since bare-metal involves physical hardware changes, we'll migrate your data to a new machine with better specifications. Our team handles the migration process to minimize downtime.

Do I get full root/admin access?

Absolutely. You receive complete root access (Linux) or Administrator access (Windows) to your machine. Configure firewall rules, install software, modify system settings - you have unrestricted control over your server.

Is support available 24/7?

Our experienced support team is available 24/7 via ticket system and Telegram. We don't use chatbots - you'll always speak with real engineers who understand bare-metal infrastructure and can solve complex technical issues.

How truly "unmetered" is your bandwidth?

Completely unmetered with no fair usage policies or hidden throttling. You can sustain full line speed (1-10 Gbps depending on plan) 24/7/365. Our network infrastructure is built to handle sustained high-bandwidth usage.

What's your SLA and uptime guarantee?

We maintain a 99.99% uptime SLA with service credits for any downtime that exceeds this threshold. Our Tier-3/4 datacenters feature redundant power systems, cooling, and multiple network carriers to ensure maximum availability.

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